Information System in Health Sector

Social Media 

 

Media is a web-based technology that allows you share information (opinion or experience) at one an instant and builds its network with trust around the public both far and near. It could be text messages, videos/audios or even images. It is the new arena of communication which organizations sign into to enable them share, comment, and engage a good amount of the public, since a lot of people (young and elderly) use the internet to read and send messages, upload and view images, watch videos and listen to audios, etc. Some examples (Facebook, Twitter, Myspace, Google, Blog, Websites, Flickr, Friend feed, Youtube etc.)

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Failed IT/IS Projects

Some of the failed projects were; Benefit-payment Card Program, Passport Office Systems, National Insurance Systems, National Probation Services Case Record and Management System, Air Traffic Control System, Department of Work and Pension System, Child Support Agency Systems, Tax Credit Systems, National Automated Finger Print Identification System, UK Intelligence Agency System, Central Government Department. They continued to analyse the complexity of the nature of IS failures and noted that these lacks enough documented information on the cause, zeal to document defeat by the experts or social constructivism.

Connecting for Health (CfH) for computerization of patients’ records. A database system (NHS Data Sp2ine) was set for hosting electronic vaccination, digitization of x-rays photo collections, electronic prescription transfer, and online appointment booking system. this still did not did not put a stop to some challenges of some generic issues like technologies failure, unfulfilled data integrity and confidentiality, security of patient records, lack of suitable system training for clinical staff, etc. as previous failed projects.

KREPS, D., & RICHARDSON, H. (2007). IS success and failure?The problem of scale. The Political Quarterly, 78(3), 439–446. doi:10.1111/j.1467-923x.2007.00871.x

e. IS in Health Sector

Internet of Things in Health Sector

Tripwire https://blackboard.salford.ac.uk/bbcswebdav/pid-2011416-dt-content-rid-4175887_1/courses/BN-CTM-Y2S2-DIGINN-16/Tripwire_Enterprise_of_Things_white_paper.pdf

Hi friends! This another interesting write up about IoT. The question today is; How can IoT be connected to healthcare?”

Internet of things (IoT) can be understood as physical devices electronically linked with each other and embedded with software and sensors (internet), for the purpose of data collection and exchange. (Dotzauer, 2015). IoT in healthcare takes charge of data in medical application (wearable devices) and also for personnel and patients information.

The use of IoT will continue to multiply the value of economy. The rate by which some IoT devices (consumers are Routers, Switches, Printers, Scanners and video equipment etc) are mostly being used by consumers and organizations calls for attention on the challenges associated with IoT. A detailed survey methodology and demographics sponsored by Tripwire, was done to understand the capacity and limits of these particular IoT devices. Dotzauer’s theory.

Findings

Firstly was on the risk that comes from IoT users from home network who might also be workers of an organization and may likely access official files. Secondly, the risk of the enterprise could also be from the carelessness of the organization. The writer and contributors to this paper, also noted that the IT professionals have tried to fight these risks with “event alert and analysis to keep monitoring networks, especially with increase in cyber attack. Also the use of smartphones, tablets and laptops gives rise to risks more than the era of just radio, television and mainstream networks.  Both the writer and contributors agreed that most employees get involved with certain providers for cheaper internet rate without considering the risk and organizations cannot afford that for every employee. This is very true.

Generally, health data is one of the most sensitive to be affected and inappropriate sharing of health information posses as potential damage. Medical devices and applications are already part of medical IoT and the more employees get connected outside the health system, the increase in risk. Organizations can also opt for a new and trusted dedicated network, setting up a strong IT expert team to monitor, prevent and attack any unwanted program or device into the network. It will also be best for organizations and stakeholders to put a easy policies to make people do the right thing and constantly educating people on the use, benefits and limitations of IoT.

Note:  To better and promote IS/IT in health sector, follow me and blog along! Let us identify the short falls and fix them

Reference

Tripwire – enterprise of things report. (2015, February 16). Retrieved June 22, 2016, from https://www.sbs.ox.ac.uk/cybersecurity-capacity/content/tripwire-enterprise-things-report
 Government Office for Science. (2014). The Internet of things: Making the most of the Second digital revolution A report by the UK government chief scientific adviser. Retrieved from https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/409774/14-1230-internet-of-things-review.pdf

d. IS in Health Sector

“Facebook” and Healthcare

paper by David Kreps“Social Networking  and Transnational Capitalism”

Wow! Here is an important subject to discuss today, FACEBOOK! Everyone is familiar with this in one way or the other. There are multiple questions for today… ” Is Facebook a genuine friendship network?, Can Facebook be used in Healthcare?”

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Facebook is a Social Networking Site built to connect and inform people and sites from anywhere and anytime.

Kreps (2011), detailed on the aim of creating Facebook and its gradual increase with many users whether active or not. He was concerned about nature of the activities of the developers and stakeholders in trying to make users more of a commodity than what it seemed. For him, the term “friendship” as regards to Facebook is not real but better off as cyber-acquaintance. He supported this fact by stating that friendship is not all about pilling up friends acquired from clicking on social network rather understanding the true meaning of friendship. Very true!

Watch this video

Kreps logically applied the theory of Antonio Gramsci and other theorists to also support his claim. “Being powerful and being supreme, a ruler and being ruled”also “Don’t be evil”. For Kreps, it is so obvious that the interest of the masses is less appreciated in the use of Facebook and insists on reshaping ideas. Though not quite a lot of people agree with this fact, users for sure think they use Facebook and not the other way round. Hansson, et al. (2012). Considering the act of Facebook during Arab Spring of 2011, which some writers did not support and states that Facebook does not help in organizing effective communication of users.

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https://www.searchlock.com

In conclusion, Facebook has been known for social advocacy and could be used to universally raise awareness and support on health matters. People with health conditions would wish to a genuine friend to ease their suffering. Therefore as Kreps stated, there should be maturity in the use of Facebook, underlining its relevance, making beneficial impact to economic growth, culture and political aspect. Ethically users should not be used as commodities, it could cause a great disaster especially in healthcare system. Strategy re-positioning in order to add value in economy and a way forward should be fully discussed in articles. It will be valuable to healthcare system if medical industries and Facebook owners set up new health apps to support communities suffering various ailments and preventive care measures.

Note:  To better and promote IS/IT in health sector, follow me and blog along! Let us identify the short falls and fix them

Reference

David Kreps (2011). Social networking and transnational capitalism. tripleC: Communication, Capitalism & Critique. Open Access Journal for a Global Sustainable Information Society, 9(2), 689–701. Retrieved from http://www.triple-c.at/index.php/tripleC/article/view/264/319
Hansson, L., Wrangmo, A., & Solberg Søilen, K. (2013). Optimal ways for companies to use Facebook as a marketing channel. Journal of Information, Communication and Ethics in Society, 11(2), 112–126. doi:10.1108/jices-12-2012-0024

c. IS in Health Sector

Managing Identity in Health Sector

Hi friends! Today’s question is; “How can Identity be managed in Healthcare?” Managing Identity is very important to in healthcare and beneficial to know and identify the public you deal with. Healthcare Digital Identity is an electronic form of keeping record used for making decision for the benefit of patients and personnel in healthcare therefore should be managed.

2016. (1998). Log in • the register. Retrieved June 17, 2016, from http://whitepapers.theregister.co.uk/paper/watch/3564/?product=whitepapers_restricted

This webcast featured moderator and two experts;

  • Tim Phillips (The Register/Moderator)
  • Daniel Raskin (ForgeRock)
  • Tony Lock (Freeform Dynamics)

Identity Management as Daniel and Tony agreed is process of creating users as administrators and technology with guidance on what they can do online. The models used in the past to achieve this were static and not adaptive with modern technology. Daniel used ForgeRock as the only vendor with unified platform to access different services in an existing business organization and this makes them Digital Master in Identity Management. Tony agreed adding that there is need to build customer relationship management centres which will focus on relationship between systems, organization and customers, bearing in mind that social networks interaction with customers achieves maximum satisfaction than in-person interaction.

This according to Daniel and Tony can be achieved by adopting new Information Systems opportunities to speed up and showcase new business models, business visibility and create a platform to listen to customers, create continuous innovation to keep appealing customers and offering alternatives, interacting individually with them and offering assurance to their privacy and security. Also enable multi-channel customer engagement, support from internal collaboration, and support from partners, great connectivity, trying out valuable and credible options, involving experts to drive technology into business and convert manual system to digital system. Quite agreeable but not Challenges!..they did not leave that out but sharply cited Semel Protocol method for tackling any rising challenges.

According to some writers, (Bhargaz-Spantzel et al., (2007); Backman, et al. (2011), it creates great efficiency when health records could be stored, accessed and updated electronically. The quicker access to records could be lifesaving at time of emergency, easy tracking of medical history to enable treatment. In the past it was usually time consuming, inconsistency of data entry, lack of security and duplication of data.

In conclusion, Identity Management System is all about bringing identity to a system. Therefore there is need for to adopt quality to create a customer relationship platform. In real sense, no one will want to imagine the huge disaster when a doctor closes his practice, dies or unavailable to follow a medical history or treatment plan.

 

References

Bhargav-Spantzel, A., Squicciarini, A. C., Young, M., & Bertino, E. (2007, July). Privacy requirements in identity management solutions. In Symposium on Human Interface and the Management of Information (pp. 694-702). Springer Berlin Heidelberg.
Backman, C., Dolack, S., Dunyak, D., Lutz, L. J., Tegen, A., & Warner, D. (2011). Social media + healthcare. Journal of AHIMA, 82(3), 20–25.
Gupta, A., Tyagi, M., & Sharma, D. (2013). Use of social media marketing in healthcare. Journal of Health Management, 15(2), 293–302. doi:10.1177/0972063413489058

b. IS in Health Sector

 Ethical Hacking in Health Sector

paper by Juneja “ETHICAL HACKING: A TECHNIQUE TO ENHANCE INFORMATION SECURITY”

Today the question is; “How do i catch the Thief?

Healthcare is a very sensitive sector in the world and health data is very valuable. It could It is advisable to put up measures to ensure quality privacy and protection of people’s health information. A lot of researchers and writers have publications on the Data Ethics, privacy and Security not much has mentioned the use of “Ethical Hackers” as a protective measure. Hacking does not have a formula, it is a skill! (Trabelsi, 2016). So let us learn the skill!

“To catch a thief…think like a thief”

Reconsidering approach to information challenges, ethics, system/technology, privacy and security in an organization from base is good beginning. According to Juneja (2007) who was supported by Tiwary, (2011), there are lots of challenges and it sounded exciting to say that IT is creating new security and ethical issues to increase computing power, storage, networking capabilities and expansion of internet for society to debate and resolve. Not quite surprised about that, Rose, (2015) and Merete, et al (2008) thinks this is a common routine by experts while Trabelsi, (2016) suggestion was on ethical hacking and hackers (to use the tools or tricks) to identify potential threats.

On security management, Kumar, (2011) and previous researchers agreed with Juneja on use of password and codes to minimize error, maintaining fundamental strategies and using licensed IT products. Adding to that, Palmer (2001) thinks that with the skills of ethical hackers, industries can achieve safeguard standards, establish accountability and preserve value since so many IT tools have been made user friendly to public. Furthermore, that IT threatens individual claim to privacy by making invasion of privacy cheap, profitable and effective. Very well noted and in line with theories of other authors who all suggested use of licensed IT tools, standard and reliable storage media, and centralized storage system to reduce loss or theft issue, parallel business system, staff training, use of white hat hackers, using the right IT tools.

Although technology has affected healthcare sector, although Juneja (2007) did not follow any particular format to achieve the result displayed on roles performed by some countries on policy measures but was still cited by various researchers (Ahmad 2015, Nugroho 2015, almeida 2015, Madiavale 2014). Healthcare still relies on computer system and in order to prevent breaches, it is advisable to employ white hat hacker in the healthcare sector. Ethical hacking is legal and performed with set target.

Note:  To better and promote IS/IT in health sector, follow me and blog along! Let us identify the short falls and fix them

References

Juneja, G. K. (2007). ETHICAL HACKING: A TECHNIQUE TO ENHANCE INFORMATION SECURITY. International Journal of Innovative Research in Science, Engineering and Technology (An ISO Certified Organization), 3297(12), . Retrieved from http://ijirset.com/upload/2013/december/62_ETHICAL.pdf
Kumar, D., & Professor, T. A. (2011). International journal of enterprise Compu. Retrieved from http://www.ijecbs.com/July2011/45.pdf
Merete Hagen, J., Albrechtsen, E., & Hovden, J. (2008). Implementation and effectiveness of organizational information security measures. Information Management & Computer Security, 16(4), 377–397. doi:10.1108/09685220810908796
Rose, V. (2015). Detection and prevention of unknown vulnerabilities on enterprise IP networks. International Journal on Recent and Innovation Trends in Computing and Communication, 3(2), 828–834. doi:10.17762/ijritcc2321-8169.150286

a. IS in Health Sector

Information System and Healthcare

paper by KREPS& RICHARDSON “IS Success and Failures”

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 My lecturer, (Kane) taught that Information System comprises of People and Computers to analyse, create and distribute information for the support and management of an organization. The question today is;”What Sector can Information System be applied?” Case study Healthcare!

Healthcare sector is one of the largest sectors where there is constant activities of people’s visits to the General Practitioner (GP) regularly either as outpatient, for x-rays, drug dispensation or routine checkups, etc. and not experience haphazard and multifarious IS failure. Kreps and Richardson (2007). Several other writers have reported on IS impact in the exchange of administrative data, recruitment, missions and visions, medical payment bundles, fitness programs, marketing Healthcare product, fund raising system, supporting patients, research, sponsored health treatment, enhancing public awareness regarding outbreaks or health hazards, updates of new technology, delivering pre/post operative care information, comparing and improving healthcare quality, personnel training, etc. Gupta, et al (2013). Nothing good comes easy as the proverb says.

eGovernment Interoperability Framework (eGIF) a new beginning. Information is expected to flow across public sector and provide citizen and businesses with better access to government services.

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Kreps and Richardson (2007) in their theory (supported by Cooper, et al. 2016; Popovic 2016) narrated the history of of failed IT projects which was always blamed on individuals with the notion that technology is neutral but was disappointed after thorough researches from both international and UK universities uncovered the reality to be either cost increasing, failure to meet expectation, failure to engage all stakeholders, creeping scope or System failure.

Connecting for Health (CfH) for computerization of patients’ records. (NHS Data Spine)

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In general, to succeed in implementing IT/IS projects, it is very important to note the lapses and consider possible way out which the authors termed ‘think local, think modular’ before embarking on any massive IT/IS projects. It will also be important to involve stakeholders especially the end-users for their input, consent and expertise, linking also some discrete unit of a large organization.

Note:  To better and promote IS/IT in health sector, follow me and blog along! Let us identify the short falls and fix them

Reference

KREPS, D., & RICHARDSON, H. (2007). IS success and failure?The problem of scale. The Political Quarterly, 78(3), 439–446. doi:10.1111/j.1467-923x.2007.00871.x
Cooper, A., & al, et. Journal of communication in healthcare: Strategies, media and engagement in global health – volume 6, issue 1. Retrieved June 12, 2016, from http://www.tandfonline.com/toc/ycih20/6/1
Popovic, K. (2015, April 27). Attitudes on the use of social media in healthcare communications. Retrieved June 12, 2016, from Research, http://ideahaus.com/attitudes-use-of-social-media-in-healthcare-communications/

Information System in Health Sector

Reflection

Hi I am Orji, from the University of Salford and this is my reflective feedback from the block.

In this block of my module (Information Systems), I had three facilitators; David Kreps (Monday and Wednesday), Suzanne Kane and Maria Kutar (Tuesday) with extensive deliveries.

I learnt about how I can bridge the gaps in business with the techniques of Information System, since it is all about people, technology and a process. That is; Collection of raw data, assembling this raw fact and passing it along. To achieve this is making sure it is valuable, direct, understandable, brevity, rarity, and presentable. I also learnt how to acknowledge the value of critical thinking and application of systems and systems thinking. Where all these cannot be reached without thinking of Ethical and Legal implications, challenges that arises in the implementation of IS/IT. I also learnt about the involvement of Social media in a system of an organization. After each delivery, I participated in group exercises of what the paper say to build my critical thinking skills and be ready as a professional to offer solution in business.

All these are important because, Information System is used to strategize in business, improve efficiency, to minimize litigation risk and foster professionalism. There is bound to be great loss and disaster when there is failure in Information System. Therefore these learnings will enable me build and support a business using Information System.

As a result of this section, my intention is to apply this knowledge and identify the loop holes of Information System in Health Sector and offer solutions and shift healthcare from cure to prevention. As it is well known that healthcare sector is one of the biggest in the world and is at a lot of risks when there is failure in Information System. It will improve clinical outcomes, reduce cost, medical research, training, safeguard records, minimize risks, improve efficiency and productivity, etc.

I have blogged about the importance, essence, loop holes and solutions of information Systems in Healthcare Sector.