Information System and Healthcare
paper by KREPS& RICHARDSON “IS Success and Failures”
My lecturer, (Kane) taught that Information System comprises of People and Computers to analyse, create and distribute information for the support and management of an organization. The question today is;”What Sector can Information System be applied?” Case study Healthcare!
Healthcare sector is one of the largest sectors where there is constant activities of people’s visits to the General Practitioner (GP) regularly either as outpatient, for x-rays, drug dispensation or routine checkups, etc. and not experience haphazard and multifarious IS failure. Kreps and Richardson (2007). Several other writers have reported on IS impact in the exchange of administrative data, recruitment, missions and visions, medical payment bundles, fitness programs, marketing Healthcare product, fund raising system, supporting patients, research, sponsored health treatment, enhancing public awareness regarding outbreaks or health hazards, updates of new technology, delivering pre/post operative care information, comparing and improving healthcare quality, personnel training, etc. Gupta, et al (2013). Nothing good comes easy as the proverb says.
eGovernment Interoperability Framework (eGIF) a new beginning. Information is expected to flow across public sector and provide citizen and businesses with better access to government services.
Kreps and Richardson (2007) in their theory (supported by Cooper, et al. 2016; Popovic 2016) narrated the history of of failed IT projects which was always blamed on individuals with the notion that technology is neutral but was disappointed after thorough researches from both international and UK universities uncovered the reality to be either cost increasing, failure to meet expectation, failure to engage all stakeholders, creeping scope or System failure.
Connecting for Health (CfH) for computerization of patients’ records. (NHS Data Spine)
In general, to succeed in implementing IT/IS projects, it is very important to note the lapses and consider possible way out which the authors termed ‘think local, think modular’ before embarking on any massive IT/IS projects. It will also be important to involve stakeholders especially the end-users for their input, consent and expertise, linking also some discrete unit of a large organization.
Note: To better and promote IS/IT in health sector, follow me and blog along! Let us identify the short falls and fix them
KREPS, D., & RICHARDSON, H. (2007). IS success and failure?The problem of scale. The Political Quarterly, 78(3), 439–446. doi:10.1111/j.1467-923x.2007.00871.x
Cooper, A., & al, et. Journal of communication in healthcare: Strategies, media and engagement in global health – volume 6, issue 1. Retrieved June 12, 2016, from http://www.tandfonline.com/toc/ycih20/6/1